Try-at-home

Try at home

for 45 Days

WHY TRY AT HOME?

The best way to test a guitar is in your environment and when it suits you. That’s why you get 45 days to do so with Baum. 

 

Spending money on a guitar you have never touched before can be intimidating. Trying it out in a store with people and salesmen around you can also be daunting. Additionally, you may not have access to the same amp, pedals, or digital setup in the shop as you do at home. We understand that even the acoustics in the room make a huge difference!

 

That’s why we offer you the opportunity to try our guitars in your own home, with your pedals, amp, or digital setup, and, most importantly, with your own ears. This gives you time to adjust your gear to the Baum guitar and get used to how your setup interacts with it.

 

 

What does it cost to return?
If the guitar doesn’t fit your sound or setup, we’ll arrange the return shipment.

We arrange this for you, so all you have to do is receive and print a label for the box and bring the package to the closest delivery point.

 

 

Returns within Europe: Free

 

Returns from the USA/Canada: 100$

 

Returns from APAC/Africa: 189$

 

The return fee is per product (in a box) shipped to cover the shipping costs from you to Denmark.

 

How it works.

First, you purchase the guitar. Once the guitar arrives at your doorstep, your 45-day trial begins.
If you wish to return the product within that 45-day time span, contact us at contact@baumguitars.com, and we’ll provide you with a return label.

After verifying that the product is in good condition, we will initiate the refund process, which may take up to 10 business days.

The 1 thing that you need to do while testing.

While we don’t mind how intense your test phase is, please ensure that when returning the product, it’s in the same condition as when you received it. If there are any signs of user-related damage or missing accessories, we will deduct a portion of the return fee once the evaluation is completed at our workshop in Denmark.
Remember to use the original shipping box for the return; we do not accept returns without it.

Please note: 
If the guitar arrives with damage, we will subtract $100US / €100 from the refunded amount, 

 

*Following countries have an individual return shipping fee:

  • India
  • Central America (Mexico, Costa Rica, etc.)
  • South America (Brazil, Argentina, etc.)
  • Malaysia
  • Philippines
  • Africa
  • China
  • ASIA (Japan, Indonesia, Thailand, Singapore, India, etc.)
  • Greenland

what is split payment?

We’ll divide your purchase amount into four/six payments, billed to your current credit card. The split payment is only available on preorders and not instruments in stock.

How it works

There are no fees or penalties for paying your balance early, but the earliest delivery will be when the item is in stock.

 

By proceeding with Baum Guitars’ Split Payments plan, you promise to keep enough credit available on the card you have provided so that future installments can be charged to that card. If the card expires or is canceled, you agree to notify Baum Guitars and supply an alternative card with the necessary funds available before the next payment is due.

 

As with any credit card purchase, you are responsible for all interest and/or fees levied by your credit card company.

why pre-order?

Baum is a small company, and we make guitars in small batches. We value quality over quantity any day, and preorders help us to keep our production as precise as possible.

 

Each preorder has a huge impact on our small business and is uniquely meaningful. Our players are people who like high quality, a smooth feeling and like to play different, and instrument preorders can help ensure that we deliver that.

 

So, what do you get with a preorder?

 

The obvious downside is the wait…Preordered items will have an estimated delivery date in the future. But let’s look at why it’s worth waiting for.

By preordering, you get to confirm a purchase within our next-coming batch. Because we do small-scale production, our batches are often sold out before they get to Denmark, so this way you will be guaranteed one.

 

This is why you get an instrument that in many ways is special. First, the entire instrument is designed from our Danish philosophy and based on our years of experience as luthiers. All our designs are our own and are made to bring you fresh inspiration.

 

Second, we make our own hardware for our instruments. Our Precision Tuners™, Levitator™ Roller bridge, and TrueTone™ tremolo are all designed to fit our instruments perfectly.
Our Goldsound® pickups are also designed and made to our instruments only.

 

Lastly, we give all guitars a solid quality control and set-up in Denmark before we ship it. We handle this step in our custom workshop in Aarhus, Denmark to give you the best experience possible.

 

We hope you’ll consider a preorder from us.

Congratulations!
You found 15% discount

You’ve found 1 of the 10 gold eggs.
Your discount code can be used until April 01, 2024.

your discount code:

5TF3C5EE

OR USE RBY5K2KS
IF USING SPLIT PAYMENTS

Congratulations!
You found 5% discount

You’ve found 1 of the 50 bronze eggs.
Your discount code can be used until April 01, 2024.

your discount code:

EHZ6H3ME

OR USE 27ZU6RDB
IF USING SPLIT PAYMENTS

Congratulations!
You found 10% discount

You’ve found 1 of the 25 silver eggs.
Your discount code can be used until April 01, 2024.

your discount code:

59KM6X7H

OR USE MV86EJXQ
IF USING SPLIT PAYMENTS

Congratulations!
You found the free carve

You’ve found the diamond egg.
This one time discount code can be used to order a free carve.
But hurry up, first come first serve.

discount code:

H7HVZET6

The Carve is only secured when you have placed a successful order and received confirmation of this.